Refund Policy

At Buried Secrets | Living Truths, we want you to be satisfied with your purchase.

Returns

You have 30 days from the date of delivery to request a return.

Customers are responsible for return shipping costs unless the item arrives damaged, defective, or incorrect.

To be eligible for a return:
The item must be unused, unworn, and in the same condition that you received it
The item must be in its original packaging
Proof of purchase is required

Items that have been worn, washed, or used are not eligible for return.

Non-Returnable Items

The following items are not eligible for return:
Custom or made-to-order items
Final sale items
Gift cards

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Original shipping costs are non-refundable.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or incorrect, you must contact us within 7 days of delivery.

Please include your order number and clear photos of the issue so we can resolve it quickly.

In these cases, we will provide a replacement or refund at no additional cost to you.

Exchanges

We do not offer direct exchanges. If you would like a different item, please return the original item (if eligible) and place a new order.

How to Start a Return

To initiate a return, please contact us through our contact page:
https://buriedsecretslivingtruths.com/pages/contact

We will provide instructions on how to return your item.

Unauthorized returns sent without prior approval may not be accepted.

Late or Missing Refunds

If you haven’t received a refund yet:
Check your bank account again
Contact your credit card company (it may take time before your refund is officially posted)
Contact your bank

If you’ve done all of this and still have not received your refund, please contact us through our website.

Policy Updates

We reserve the right to update or modify this policy at any time. Changes will be posted on this page.